Privacy Policy

1. Information We Collect

When you visit our website or contact us, we may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Project details and business requirements you share with us
• Usage data such as pages visited, time spent on site, and browser type
• Communication records when you contact us via email, WhatsApp, or our contact form
• Location data, where permitted by you, to provide location-relevant features and services

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotations for our services
• Deliver and manage the services you have requested
• Improve our website and the quality of our services
• Send relevant updates, offers, or information you have opted in to receive
• Comply with applicable legal and regulatory obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Cyber Pixel, our clients, or others

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your language preference (English or Arabic)
• Understand how visitors interact with our site
• Improve the performance and relevance of our content

5. Location Data

Our app and website may access your device's location data. We are transparent about how this data is collected, used, and protected.

We collect the following types of location data:

• Approximate location (city or region level) derived from your IP address
• Precise device location (GPS), only when you explicitly grant permission through your device settings

Location data is used to:

• Display the nearest Cyber Pixel office or contact point on maps
• Provide localized content and service recommendations relevant to your region
• Improve user experience by tailoring the interface to your geographic context
• Analyze aggregate, anonymized regional usage patterns to improve our services

Location data is retained only for as long as necessary to fulfill the purposes described above, and is deleted or anonymized once no longer needed.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmitted through our website
• Limited access to personal data on a need-to-know basis
• Regular review of our data collection and storage practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, including our portfolio clients' websites and app store listings. These sites have their own privacy policies, and we have no responsibility or liability for their content or activities.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal obligations
• Opt out of receiving marketing communications at any time
• Revoke location permissions at any time through your device or browser settings

To exercise any of these rights, please contact us using the details in the Contact section below.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Policy Changes

We may update this Privacy Policy from time to time. When we make changes, we will update the 'Last updated' date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: